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Privacy Policy

BioSprout ™ (“we', “our', or “us') is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit or interact with our website.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Your name, email address, phone number, shipping/billing address, or other details you provide when contacting us or placing an order.

  • Payment Details: Information provided to process your transactions securely via trusted payment gateways.

  • Website Usage Data: We may collect non-personal data through cookies, analytics tools (e.g., Google Analytics), and log files to understand website performance and improve user experience.

2. How We Use Your Information

We use the collected information to:

  • Fulfil and manage orders, payments, and deliveries

  • Respond to your inquiries or customer service requests

  • Improve our products, website, and user experience

  • Send marketing emails (only if you’ve opted in)

3. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

  • Trusted third-party service providers, such as couriers, payment processors, email services

  • Law enforcement or regulatory authorities, if required by law

4. Cookies

We use cookies and similar technologies to:

  • Store user preferences

  • Track website activity and traffic

  • Improve user experience

You may disable cookies via your browser settings, though it may affect site functionality.

5. Data Security

We implement appropriate security measures to protect your personal data. However, no online system is 100% secure. By using our site, you acknowledge and accept this risk.

6. Your Rights

You have the right to:

  • Access, update or delete your personal information

  • Withdraw consent for marketing communication at any time

  • Request a copy of the data we hold about you

To exercise any of these rights, please contact us at info@biosprout.com.au.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. We encourage you to read their privacy policies separately.

8. Policy Updates

from time to time. Changes will be posted on this page with the updated effective date.

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